MANILA, Philippines – The House of Representatives will conduct a public hearing on the system glitches that affected customers of the Bank of Philippine Islands (BPI) and BDO Unibank.
AKO Bicol Representatives Rodel Batocabe, Alfredo Garbin Jr, and Christopher Co filed House Resolution (HR) Number 1072 on Thursday, June 8.
They want the House committee on banks and financial intermediaries to conduct an inquiry, in aid of legislation, into the "security and stability of bank internal systems in light of the recent BPI internal error."
On June 7, many BPI clients discovered unauthorized transactions in their accounts, which the bank quickly attributed to a system glitch. BPI said the problem would be fixed within the day. (READ: BPI clients frustrated over service concerns, money woes due to glitch)
BPI shut down its electronic channels, including ATMs, while it fixed the problem. It restored the system past 9 pm on Thursday, June 8.
On the other hand, BDO Unibank said June 16, that it received reports of "potentially compromised" automated teller machines (ATMs) after some cardholders claimed to have lost money in their accounts.
Watch the hearing live on Rappler. – Rappler.com